Last updated: 29 October 2026
ygn1 Casino ("ygn1", "we") takes users' personal data seriously. This Privacy Policy ("Policy") explains what personal data we collect, how we use it, and how we protect it when you use the ygn1.org website and its related services ("Services"). By continuing to use this platform, you are considered to have agreed to the terms in this Policy.
This policy should be read together with the Terms & Conditions and the Responsible Gaming Policy.
1. Data We Collect
We collect the following categories of data in order to deliver ygn1 services effectively and to comply with legal requirements—
1.1 Data You Provide
- Name, date of birth (for age verification), and contact details
- Username and password provided at registration (password is hashed)
- Payment method details related to deposit and withdrawal transactions
- Message records provided when contacting customer support
- Self-declarations related to responsible gaming
1.2 Automatically Collected Data
- IP address, browser type, and operating system
- Login records and usage pattern data
- Data collected from cookies and similar tracking technologies
- Unique device identifier
1.3 Data Received from Third Parties
- Financial verification data from payment services such as KBZPay, Wave Money, and AYA Pay
- Data from identity verification services to comply with applicable legal requirements
ygn1 will never ask for unnecessary personal information. Payments are processed through our secure gateway and full card details are never stored on our servers.
2. How We Use Your Information
The information we collect is used only for the following purposes—
2.1 Account Management
This includes opening and verifying accounts, maintaining access, and ensuring player security.
2.2 Financial Transactions
To process deposits, withdrawals and related transactions, to prevent financial fraud, and to comply with financial regulations.
2.3 Service Improvement
To improve our services, resolve technical issues, and enhance the playing experience for our players.
2.4 Legal Compliance
We retain and use information as required to comply with the laws, regulations, and rules in the jurisdictions where we operate.
2.5 Promotions and Communications
With your consent, to send you promotions, bonus notifications, and platform updates from ygn1. You can opt out of these at any time.
3. Sharing of Personal Information
ygn1 does not sell, rent, or disclose players' personal information to any advertising companies or third parties, except in the following circumstances—
- Service Providers — Payment partners (KBZPay, Wave Money, AYA Pay), server providers, and security auditors who help deliver ygn1's services are included. They are contractually required to use data only for the purposes we specify.
- Legal Situations — This includes cases where personal information must be disclosed in response to court orders, legal requirements, or similar lawful processes.
- Fraud Prevention — This includes situations where action is needed to prevent financial fraud, theft, or cyber attacks.
4. Cookies and Tracking
The ygn1 website uses cookies to improve the player experience.
4.1 Types of Cookies
- Essential Cookies — Required for the website to function, including session management and security checks. These cookies cannot be disabled.
- Functional Cookies — Remember player preferences (language, settings); these cookies can be blocked through your browser.
- Analytics Cookies — Analyse user behaviour patterns to improve our service; these cookies can be declined from your browser settings.
4.2 Managing Cookies
You can choose to decline or delete cookies from your browser settings. Please note that if essential cookies are disabled, some services may not work properly.
5. Data Security and Protection
ygn1 Casino has put in place the following technical and operational protections to safeguard players' personal information—
- Data in transit is protected with TLS/SSL encryption
- Player passwords are hashed and never stored as plain text
- Data is stored only on servers with restricted access
- Regular security audits are conducted
- Financial data is handled through a PCI-DSS compliant payment gateway
- A fraud detection system is in place
No digital service can guarantee 100% security. We therefore encourage players to use strong passwords and handle their own accounts responsibly.
6. Data Retention Period
ygn1 retains players' personal information only for as long as necessary—
- Financial transaction records are retained for the lifetime of the account and until any related legal obligations are fulfilled after closure
- Customer service records are kept for up to 2 years from the date of resolution
- After a player's account is closed, only the legally required data is retained within the defined period.
7. Player Rights
As a ygn1 player, you have the following rights regarding your personal data—
- Right to Access — You may ask what personal data ygn1 holds about you.
- Right to Correction — You may request that any inaccurate personal data be corrected.
- Right to Deletion — You may request that your personal data be deleted where there are no legal restrictions preventing this.
- Right to Restriction — You may request that data processing be limited for specified purposes.
- Right to Object — You may refuse the collection of your data for advertising purposes.
To exercise any of these rights, contact the ygn1 support team at [email protected].
8. Child Protection
ygn1 Casino does not allow anyone under the age of 21 to use the site and its services. We consistently apply protection protocols to enforce this. If we discover that personal data of a child under 21 has been collected in error, we will delete that data immediately and take appropriate action.
9. Policy Updates
ygn1 may update this Privacy Policy from time to time. If significant changes are made, a clear notice will be posted on the website and the updated date will be shown at the top of this policy. Continued use of the platform after such notice means you accept the revised policy.
10. International Data Transfers
ygn1's servers and service providers may be located outside Myanmar. When transferring data, we ensure that appropriate agreements and protection measures are in place to keep that data secure.